About This Blog Hi, my name is Shenka. I work as a Microsoft 365 administrator, and I created this blog to help people understand how to use Microsoft 365 more effectively. In my experience there are two main groups of users when it comes to Microsoft 365: People using Microsoft 365 for the first time who have no idea what it is or how to use it. People who have been using Microsoft 365 for years but still don’t fully understand how the tools work or how to use them properly. Many organizations simply assume that Microsoft 365 is intuitive and that staff will figure it out on their own. In reality, companies often don’t have time to train their employees or invest in proper user training. As a result, the help desk receives the same questions again and again. This blog is designed to provide simple guides and explanations to help users become more organized and productive with Microsoft 365. The goal is to make common tasks easier so people can solve problems th...